The Product
Why PracTicks?
Clear audit trail
Every action is recorded
Improves response times
Nothing gets lost
Reduces call-backs
Admin team always has visibility
Supports continuity
Any staff member can pick up where another left off
Flexible workflows
Use it for pathology, referrals, prescription requests, and more
Here’s how it works
Step 1
A request is raised A patient or provider phones or speaks to reception. Instead of juggling sticky notes or chasing emails, your admin team logs the request directly into PracTicks.
Step 2
Automatic doctor notification PracTicks immediately emails the relevant doctor with the details. No double-handling, no phone tag.
Step 3
The doctor responds The GP can reply directly to the admin with instructions, request more info, or mark the task as complete. Their response is automatically fed back into the system.
Step 4
Full visibility for the team All admin staff can instantly see the status of every request. When a patient follows up, your team has the answer—right at their fingertips.
Step 5
Focused views for clinicians Doctors can open PracTicks and see only their active tasks—no clutter, no confusion.
Step 6
A weekly email is sent to each GP listing any outstanding tasks. All tasks can be actioned from this email
Step 1
A request is raised A patient or provider phones or speaks to reception. Instead of juggling sticky notes or chasing emails, your admin team logs the request directly into PracTicks.
Step 3
The doctor responds The GP can reply directly to the admin with instructions, request more info, or mark the task as complete. Their response is automatically fed back into the system.
Step 5
Focused views for clinicians Doctors can open PracTicks and see only their active tasks—no clutter, no confusion.
Step 2
Automatic doctor notification PracTicks immediately emails the relevant doctor with the details. No double-handling, no phone tag.
Step 4
Full visibility for the team All admin staff can instantly see the status of every request. When a patient follows up, your team has the answer—right at their fingertips.
Step 6
A weekly email is sent to each GP listing any outstanding tasks. All tasks can be actioned from this email
Built for General Practice > Backed by Clinical Insight
was developed by people who understand general practice—because we work in general practice. Our tools are shaped by the day-to-day realities of real clinics, designed to save time and reduce stress for both GPs and support staff.
